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Wednesday, March 21, 2012

TRANE'S NEW COMFORT LINK II THERMOSTAT


ComfortLink™ II
SMART CONTROL
This is not just a thermostat. It’s an energy command center. Trane ComfortLink™ II is an easy-to-use, programmable control that gives you remote access, live weather and more, all on a beautiful color touch-screen display.
·         7” color display interactive touch-screen
·         Live weather forecasts and alerts
·         Internet-enabled access, room-by-room control





2 comments:

  1. We have an older model Trane ComfortLink II, installed in mid 2009, with a (limited) 5 year warranty still in effect. We're having some real problems with the touch screen. It doesn't work on four days of the week (Sun-Wed). The only way to change the heat setting on those days is to change the Schedule (the hours the heat is on and off). I called Trane Customer Service and their response was: "We don't answer technical questions here. You'll have to contact your local Trane accredited service person." In other words, pay a local furnace company to troubleshoot the problem. I find their attitude less than helpful when their own web site troubleshooting section on this product doesn't mention any such scenario as a possible problem. I have read over the book that came with the thermostat and according to that there is no possible way for part of the screen to be locked unless a "SCREEN LOCKED" notice is visible on the display. The thermostat has worked fine for 3-1/2 years. Now I have a problem and, seemingly, no recourse for an expensive product under warranty. As a retired Industry businessperson, seems to me they'd send out a Rep under these circumstances.

    Anyone else having problems with their 2009 Trane ComfortLink II Thermostat?

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    Replies
    1. Here is my email coolairgofrigid@gmail.com
      If you could send me a picture of the thermostat we could possibly help you out by showing you how to do a factory reset. Is the system matched with a Trane XL19i.

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